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Helpline volunteers
 TO
GIVE FREELY WHAT HAS BEEN GIVEN TO YOU!
We do ask that you have at least one year of continuous sobriety
in AA.
Pick up that 500-pound telephone and volunteer!
PINELLAS
COUNTY 24-HOUR HELPLINE
needs your help to answer phones and make 12-Step calls.
What does a Helpline volunteer do?
Helpline Volunteers answer phone calls that come into Central Office
after hours and on weekends.
You will be talking to a variety of people -
some might be AAers visiting from out of town
looking for a meeting, some could be newcomers
who need information, while others might be
people who have never been to a meeting.
When would I have to take calls?
The time slots vary.
Currently: Morning shifts are 7am – 10am M-F. Night shifts are 6pm – 7am.
Weekends and holidays 7am-2pm, 2pm-6pm,-6pm-7am.
Here's the way it works:
A call comes in to Central Office after hours and holidays it then is
forwarded to the first person on the list for that time slot. If after 6-7
rings the phone is not answered it then goes to the next person on the list
and so on till it is answered if need be by the chairperson whom is the last
on every shift. If you miss the call no need to call them back. Also they
never see your number, it’s just like any incoming call. If you have caller
ID you will see their number with 4 zero’s added to it so you know it’s a
helpline call and might not be in a position to answer it right then.
Do I have to do the 12-Step call, too?
No, you do not have to do actual 12-Step work, unless you want to.
You can refer it to a 12-Stepper when
necessary. You will have a list of 12-Step Volunteers, broken down by zip
code. You never give the caller the person’s number. You call the names on
the list and give the 12-stepper the number of the person who called asking
for help.
How can I sign up?
There are 4 ways to sign up:
Complete the online
form
or
Print out the sign-up sheet
or
Click here for Contact Form
or
for more information, call:
Central Office (727) 530-0415
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“I am responsible . . .
When anyone, anywhere, reaches out for help,
I want the hand of A.A. always to be there.
And for that: I am responsible.”
The AA Responsibility Statement
A.A. is more than a set of principles; it is a society
of alcoholics in action. We must carry the message, else we ourselves can wither and those
who haven't been given the truth may die.
Service Manual, p. 6 |
